Shine Company warranties to the original purchaser for a period of one year of residential and commercial use starting from the date of purchase. This warranty covers any defects in the manufacturing and workmanship of the furniture components.
Specifically excluded from this warranty Shine Company shall not be liable for neglect of necessary care; improper assembly or handling of products, abnormal use of products, the application of paint, varnish or other chemical coating, abuse of hardware caused defects by their assembly, unexpected acts of nature (fire, flood, lightning, ice, earthquake, acts of God, hurricanes, tornadoes, tropical storms, and any damage caused by wind over which Shine Company has no control). This warranty specifically excludes coverage for fadding, color change or color match on any group settings due to environmental condition. The warranty does not cover wear and tear effects on the furniture under normal use.
The original purchaser is responsible for providing proof of purchase and a written description of the defect. Three possible solutions are replacement or repair of the defective merchandise, replacement or repair of defective component, or authorization repairs by a third party. If the product is not returned within 30 days of date of purchase, the customer is responsible for all shipping and transportation costs associated with their claim.