30 Day No Hassle Returns
If for any reason you are not satisfied with your purchase, you can return or exchange any item under our general return policy with the exception of
custom trees, rush orders, and closeouts within thirty (30) days of receipt as
long as the product is returned in a new and unused condition inside its original packaging. Christmas items can't be returned after December 20th.
Please read our RETURNS page for more details about our general return policies.
Please read our CHRISTMAS RETURNS page for more details about our Christmas return policies.
ALL INTERNATIONAL ORDERS ARE FINAL. If your international shipment arrives damaged, we will work with you to exchange or repair your item. We do not accept returns for international orders.
ArtificialPlantsAndTrees.com is the best place to buy Artificial Silks online. We stand behind our products and guarantee your
satisfaction with every order. ArtificialPlantsAndTrees.com promises to deliver high-quality products, in excellent condition, to your door.
- Our general limited liability warranty covers structural defects for one year from the date of purchase.
- Our Christmas warranty covers structural defects for up to 10 years on most items and light defects for up to 3 years on most items from the date of purchase.
Please read our WARRANTY page for more details about our general warranty policies.
Please read our CHRISTMAS WARRANTY page for more details about our Christmas warranty policies.
Shipping costs are calculated when items are placed in your shopping cart. We currently only offer shipping
rates for Fedex ground shipments online. If you require expedited shipping, please contact customer service to
receive a quote for your order.
Fedex Ground Shipping and Handling Charges for the Continental US
- $1.00 - $50.00: $9.95 Shipping
- $50.01 - $98.99: $11.95 Shipping
- $99.00 and Over: **FREE SHIPPING**